Hallo!
Hartelijk bedankt voor het plaatsen van uw bestelling en uw leuke 5-sterren review!

Wij zijn ontzettend blij om te lezen dat u tevreden bent met uw geleverde sieraad en service van TI SENTO. Wij wensen u heel veel draagplezier van het sieraad en wensen u een prettige dag!

Met vriendelijke groet,
Team TI SENTO

Hi Sónia,

Thank you very much for placing your order and for your review.

How incredibly inconvenient to read that you did not receive your jewellery. This is obviously not the intention and not the service we want to provide.

I have checked for you and can see that one of our customer service employees has contacted you regarding your order. The package was returned to us unopened and several e-mails were sent and unfortunately we did not receive a response. As a result, we have decided to refund your purchase price. You can expect the purchase amount to be returned to your account within a few working days.

If you have any further questions, we will be happy to help you!

Kind regards,

Team TI SENTO

Dear Diogo,

Thank you very much for placing your 5-star review!

We are very pleased to read that you are so happy with the delivered jewellery. We wish you a lot of joy with your TI SENTO – Milano jewellery.

Kind regards,

TI SENTO - Milano