Dear Rickard,
Thank you very much for placing your order and your review.
How incredibly inconvenient to read that you did not receive your package. This is obviously not the intention and not the service we want to provide. Our sincere apologies for this!
Could you please send an e-mail to wecare@tisento-milano.com? With your complaint and your order number? Then we will be happy to help you there.
Thanks in advance and have a nice day!
Kind regards,
Team TI SENTO