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My parcel arrived beautifully packaged and quickly however all inside was not well. The earrings were very much smaller than expected and the links securing catch was broken. It has cost me quite a lot to send back from the UK something that should have been quality checked before despatch. I love Ti Sento and have a large collection as I consider it as high quality craftsmanship Jewellery. I feel on this occasion it has not met my expectation. I am still awaiting a refund.
Thank you very much for your order and for posting your review.
How incredibly inconvenient to read that you received your jewellery broken. This is obviously not the intention and not the service we want to provide. On all our jewellery you have a warranty of 2 years.
Could you please send an e-mail to firstname.lastname@example.org stating your order number and your track & trace of your return?
Then we will be happy to look for a suitable solution!
Thank you in advance and have a nice day!
Team TI SENTO
TI SENTO - Milano Schakel 4166SY
Perfect to extend my necklace and bracelet or ad some pendants 👍
Snelle service & hele mooie losse schakel!