Dear Ana,
Thank you very much for placing your order and for your review.

How incredibly inconvenient to read that you did not receive your order. This is obviously not the intention and we apologise for this.

I understand from our customer service that there has been contact in the meantime and that an investigation has been started with our carrier. To find out exactly where your parcel is.

You will be kept informed of this from customer service. If you have any further questions or comments, you can always contact us yourself by emailing wecare@tisento-milano.com.

Kind regards,
Team TI SENTO

Hi Marianne,
Hartelijk bedankt voor het plaatsen van uw leuke 5-sterren review!

Wij zijn ontzettend blij om te lezen dat u tevreden bent met uw geleverde sieraad en service van TI SENTO. Wij wensen u heel veel draagplezier van uw sieraad en een prettige dag!

Met vriendelijke groet,
Team TI SENTO

Thank you very much for placing your 5-star review!

We are very pleased to read that you are so happy with the delivered jewellery. We wish you a lot of joy with your TI SENTO – Milano jewellery.

Kind regards,

TI SENTO - Milano