Dear Una,
Many thanks for placing your order and your review.
we are sorry to read that you are not satisfied with the product and with our return policy. Returns of jewellery are currently only free of charge in the Netherlands and Germany. We have made this as clear as possible in our return policy on the webshop.
As soon as we have received your jewellery, we will refund the purchase amount to you as soon as possible.
Once again our apologies and hopefully we may welcome you back to the webshop soon. Have a nice day!
Kind regards,
Team TI SENTO