Dear Eliane,
Thank you very much for placing your order and your review!
We are happy to read that you are happy with your ring.
Our atelier is located in Amsterdam (the Netherlands) and everything is therefore also shipped from the Netherlands. Unfortunately, if shipments are sent to a non-EU country, customs charges may apply. Unfortunately, we have no direct influence on this.
Our apologies and we hope to welcome you back to our webshop in the future.
Have a nice day!
Kind regards,
Team TI SENTO